SugarCRM

With over 7,000 customers using SugarCRM to streamline their business processes, it is one of the leading open source CRM solutions available. SugarCRM helps your business communicate with prospects, share sales information, close deals and keep customers happy. SugarCRM is a flexible, Open and Affordable web-based CRM solution for small- and medium-sized businesses.

SugarCRM features

  • Sales Force Automation - drive sales performance by allowing sales representative to track and share contacts and opportunities, manage existing accounts, forecast revenue, and easily monitor performance.
  • Marketing Automation – You can easily create, execute and track campaigns across multiple channels, as well as Develop compelling email marketing programs and capture leads directly into your CRM system.
  • Customer Support - With Sugar customer support, companies have confidence that customer cases will be handled quickly and effectively.
  • Multilingual - support for 22 languages and support for right-to-left languages.
  • Mobile CRM - Stay in touch while on-the-go with you CRM system using Sugar Mobile functionality.
  • Social CRM - Integrate social media on Facebook, LinkedIn and Twitter with your email marketing for online collaboration, document sharing and sales intelligence.
  • Reporting - Sugar Reporting turns data into actionable information. Managers can monitor business performance across the entire business with reporting tools on Marketing Analytics, Sales Trends, Case Reports, and Customer Profiles.
  • Email CRM Integration - Sugar email integration provides email management within Sugar by integrating with Microsoft Outlook, IBM Lotus Notes, Gmail, Yahoo! Mail, and IMAP.
  • Sugar Platform – a powerful platform that allows administrators and developers to create powerful business processes quickly and easily.
  • Project and Activity Management - delivers a full project management solution combined with the sales management, marketing automation, and customer support used by employees to manage customer-centric activities.
Available Packages:
Express Package
  • Operation Size 5 – 12 employees
  • Ideal for business of up to 5 system users
  • All Core Modules
  • 20 Hours of customization
  • Onsite work: 10 hours
  • 2 hours of user training (Remote)
Only!
Small Business
  • Operation Size 12 – 25 employees
  • Ideal for business of up to 10 system users
  • All Core Modules
  • 40 Hours of customization
  • Onsite work: 20 hours
  • 3 hours of User training (Remote)
Only!
Professional
  • Operation Size 25 – 50 employees
  • Ideal for business of up to 25 system users
  • All Core Modules
  • 80 Hours of customization
  • Onsite work: 40 hours
  • 6 hours of User training (Remote)
Only!
Enterprise
  • Operation Size 50 – 125 employees
  • Ideal for business of up to 50 system users
  • All Core Modules
  • 125 Hours of customization
  • Onsite work: 60 hours
  • 12 hours of User training (Remote/Onsite)
Only!
Mission Critical
  • Operation Size 125 – 250 employees
  • Ideal for business of more than 50 system users
  • All Core Modules
  • up to 250 Hours of customization
  • Onsite work: 120 hours
  • 24 hours of User training (Remote/Onsite)
  • Fail Safe Database recovery and backups
Only!